Call Distribution Systems Reports

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Computer Weekly - 8 December 2020: Where next for Windows?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, Windows is still the most-used operating system in enterprises – we look at where Microsoft aims to take it next. We examine some of the key questions for CIOs for their 2021 IT strategy. And we analyse the best practice in preventing distributed denial of service (DDoS) attacks. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Dec 2020

TechTarget ComputerWeekly.com

Computer Weekly - 28 September 2021: Chancellor Rishi Sunak talks tech
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now.
Posted: 27 Sep 2021 | Published: 28 Sep 2021

TechTarget ComputerWeekly.com

MicroScope – July 2023: The pressure to deliver
sponsored by MicroScope
EZINE: With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics
Posted: 06 Jul 2023 | Published: 07 Jul 2023

MicroScope

How To Achieve A 3X ROI With Slack
sponsored by Slack
WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 08 Feb 2021 | Published: 02 Dec 2020

Slack

CW Middle East - April-June 2022: UAE and UK researchers work on 'trustworthy' cloud OS for datacentres
sponsored by TechTarget ComputerWeekly.com
EZINE: Imperial College London is embarking on a three-year project with an Abu Dhabi-based group of researchers to find ways for datacentre operators and cloud providers to secure their infrastructure. Also read how Dubai is positioning itself to reap the benefits of a promising global market for drone technology.
Posted: 22 Mar 2022 | Published: 07 Apr 2022

TechTarget ComputerWeekly.com

Computer Weekly – 23 May 2023: How to secure your software supply chain
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our latest buyer's guide looks at secure coding and examines the challenges of securing your software supply chain. Cyber law enforcement leaders are calling on firms to end the secrecy around ransomware attacks. And we find out how facial recognition technology is being adopted by retailers. Read the issue now.
Posted: 19 May 2023 | Published: 23 May 2023

TechTarget ComputerWeekly.com

MicroScope – January 2023: Channel themes for 2023
sponsored by MicroScope
EZINE: In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
Posted: 09 Jan 2023 | Published: 09 Jan 2023

MicroScope

18 Windows 10 Facts IT Must Know
sponsored by VMware
EGUIDE: Now that Windows 10 has gone through some ups and downs, and has seen a fourth significant upgrade, it is time to see what we know about Windows 10 as it stands right now.
Posted: 25 Jan 2022 | Published: 05 Feb 2018

VMware