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MicroScope Seminar: How to Succeed in Managed Services sponsored by Kaseya International Limited VIDEO: Access this essential resource to discover the top reasons why managed service providers (MSPs) should embrace end-point management and learn how to achieve breakthrough success in the IT managed services business Posted: 22 Nov 2011 \| Premiered: 22 Nov 2011 TOPICS: Data Center Management \| Endpoint Security \| Managed Security Services Providers \| Management Service Providers \| Sales \| Sales Channels

MSPs: Documentation, RMM Tools and Security Portfolios sponsored by Solarwinds MSP EGUIDE: In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud and MSP security portfolios. Posted: 31 May 2017 \| Published: 19 May 2017 TOPICS: Managed Security Services \| Management Service Providers \| Outsourcing

Deployment Flexibility sponsored by Aspect WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility. Posted: 28 Feb 2014 \| Published: 31 Oct 2013 TOPICS: Call Center Management \| Call Center Services \| Cloud Computing \| Contact Center Management \| Contact Center Services \| Contact Center Workforce Management \| CRM \| Management Service Providers \| Software as a Service

CSC partners with VCE to jump-start cloud business with Vblock™ Infrastructure Systems sponsored by EMC Converged Platforms. CASE STUDY: This case study explores the solution one of your peers implemented to meet the growing needs of their client base, ensure availability, performance, and security, and increase their competitive advantage in the cloud services market. Posted: 30 Jul 2012 \| Published: 30 Dec 2011 TOPICS: Application Performance Management \| Application Service Providers \| Applications Management \| Cloud Computing \| Cloud Management \| Cloud Security \| Infrastructure Services \| Management Service Providers \| SLA \| SLA Management Services

Managed Services or Break fix? One Size Doesn’t Fit All sponsored by GFI Software WHITE PAPER: This paper examines the benefits of Managed Services using the GFI Building Blocks program. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| Management Service Providers \| Network Infrastructure \| Network Management \| Network Management Services

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability sponsored by Juniper Networks, Inc. WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. Posted: 01 May 2012 \| Published: 23 Apr 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Management \| Internet \| Internet Access \| Internet Services \| Management Service Providers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware \| Mobile Workers \| VARs

Taking the Next Step: How to Achieve Breakthrough Success in the IT Managed Services Business sponsored by Kaseya WHITE PAPER: The drive to build a company from the ground up and offer a competitive product or service that fulfills a need is a powerful pull. Owners of IT service provider businesses are no different. Check out this white paper to learn more. Posted: 12 Apr 2011 \| Published: 12 Apr 2011 TOPICS: Business Process Management \| IT Infrastructure \| Managed Security Services \| Managed Security Services Providers \| Management Service Providers \| Network Management Services \| Network Security \| Systems Management

Expand your SOA initiatives: Orchestrate new applications with Master Data Management sponsored by Talend EGUIDE: Read this E-guide and discover SOA management best practices and considerations for any MDM strategy. Find out how organizations can leverage open source middleware to integrate on-premise data and applications with cloud-based deployments. Posted: 17 Jun 2011 \| Published: 17 Jun 2011 TOPICS: Best Practices \| Cloud Management \| Management Service Providers \| Master Data Management \| SOA

How MSPs Can Drive Success in the Current Market sponsored by Kaseya EGUIDE: This E-Guide from MicroScope.co.UK explains why leveraging the proper monitoring tool can make or break your business. In addition, discover why updating your services portfolio to include mobile management can help you drive business profits, gain customers, and increase efficiency. Posted: 06 Dec 2012 \| Published: 06 Dec 2012 TOPICS: Management Service Providers \| Mobile Device Management \| Mobile Workers \| Outsourcing \| SLA \| Smart Phones \| Tablet PC

IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers

Management Services Reports