EZINE:
Navigating the challenges of retaining talent is an increasing concern for the channel, with many professionals set to change jobs – discover why this is and how big of a problem the industry faces. Also read about the increase in demand for anything as a service, and why exactly the channel keeps enduring through the years
WHITE PAPER:
This exclusive paper discusses a mobile management solution that allows your business to centrally and effectively manage the devices, applications, networks and security tools within your environment.
EBOOK:
How can you determine which sales leads are worth your time and which ones aren't likely to go anywhere? Discover how predictive lead-scoring software can help you zero in on the right prospects and drive better sales performance.
EBOOK:
This handbook explores the positive aspects of devices in the enterprise and also presents the challenges of managing more endpoints, facing security risks and enforcing usage policies – and how to overcome them.
EBOOK:
Mobile location-based services offer a treasure trove of customer data, but companies must walk a fine line between sound marketing and personal privacy.
EBOOK:
To improve customer experience, companies need to tune into the different platforms consumers use, unify data silos, integrate information systems and plan thoughtful strategies for engaging customers. Discover how to plug the holes in your business' customer experience strategy.
WHITE PAPER:
This exclusive resource discusses a mobile management solution that augments the domain-specific metrics and analytics provided by mobile device management and mobile application management vendors with the business context of the enterprise end user to measure productivity.
WHITE PAPER:
This exclusive paper takes a look at the latest enterprise mobility trends, focusing on the mobile workforce and what your organization can do to get the most value from your employees.
WHITE PAPER:
This exclusive resource examines how a government organization embraced a "rugged" notebook solution that is built to endure the rough conditions that your mobile workforce will face out in the field.
EBOOK:
In this e-book, discover how new technologies are making agents' lives easier. Learn how mobile apps are changing how agents interact with customers – and how some companies are integrating mobile CRM with the contact center. Plus, find out about the pitfalls companies can encounter when the contact center is on social media and how to avoid them.
