Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly – 25 February 2020: Using meteorological data to prepare for the worst
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.
Posted: 08 Feb 2021 | Published: 25 Feb 2020

TechTarget ComputerWeekly.com

CW@50: March editions of Computer Weekly
sponsored by TechTarget ComputerWeekly.com
EZINE: We search back through the Computer Weekly archives held at The National Museum of Computing to present what was happening in IT over the past five decades.
Posted: 08 Feb 2021 | Published: 15 Mar 2016

TechTarget ComputerWeekly.com

Computer Weekly – 8 November 2016: The march of the robot workers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Nov 2016

TechTarget ComputerWeekly.com

A Computer Weekly Buyer's Guide to Mobile App Development
sponsored by TechTarget ComputerWeekly.com
EZINE: This Computer Weekly buyer's guide looks at how to take an Agile approach to mobile app development. Discover how to gain a competitive edge by accelerating mobile development, turning mobile users' expectations to your advantage, and building unique, differentiated mobile experiences.
Posted: 08 Feb 2021 | Published: 21 Mar 2017

TechTarget ComputerWeekly.com

Computer Weekly - 19 November 2019: Is facial recognition happening too fast?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.
Posted: 08 Feb 2021 | Published: 19 Nov 2019

TechTarget ComputerWeekly.com

CW APAC: Trend watch: Enterprise resource planning
sponsored by TechTarget ComputerWeekly.com
EZINE: In this handbook, focused on enterprise resource planning in the Asia-Pacific region, Computer Weekly looks at what's behind this renewed priority and why firms want cheaper software maintenance and the benefits of best-of-breed cloud apps.
Posted: 18 Aug 2022 | Published: 18 Aug 2022

TechTarget ComputerWeekly.com

Computer Weekly – 16 April 2024: VMware users hit by licence hikes after Broadcom takeover
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, VMware users are facing licence fee increases after the acquisition by Broadcom, with education bodies worst hit – we talk to unhappy customers. Read the issue now.
Posted: 12 Apr 2024 | Published: 16 Apr 2024

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 15 Mar 2021 | Published: 19 Feb 2021

TechTarget ComputerWeekly.com

CW EMEA - January 2023: Protecting the privacy of schoolchildren
sponsored by TechTarget ComputerWeekly.com
EZINE: In this month's CW EMEA, we look at how schools in Germany have stopped using Microsoft Office 365 over lack of clarity over how data is collected, shared and used. We also delve into how former UK spy boss Richard Dearlove leaked names of MI6 secret agent recruiters in China to back an aggressive right-wing US campaign against tech company Huawei.
Posted: 11 Jan 2023 | Published: 12 Jan 2023

TechTarget ComputerWeekly.com