WEBCAST:
This webcast will cover how to work with business groups to gather requirements, identify needs and select the most valuable approach to a wireless application.
Posted: 01 Aug 2007 | Premiered: Aug 16, 2007, 13:00 EDT (17:00 GMT)
VIDEO:
Watch this video to learn how US Food Service, the second largest food service provider, implemented Afaria from Sybase to streamline order entry and information management between their mobile sales force, distribution centers and the corporate office.
WEBCAST:
This brief video case study examines how United Airlines was able to consolidate its IT infrastructure and fuel customer experience success with the right service. Tune in to learn more now.
WEBCAST:
CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
PRODUCT DEMO:
Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.
WEBCAST:
Access this eye-opening webcast to learn about a question-answering analytics system that functions as a self-service chat session for customers that would normally contact a call center. Discover how this tool can drastically improve customer experience, decrease issue resolution time, increase top-line revenue, and more
WEBCAST:
In this exclusive webcast, learn how you can use big data to create new business value, maintain relevance, and achieve greater operational efficiency.
SOFTWARE DOWNLOAD:
Try IBM® Rational® System Architect® V11.3, which enables business managers and IT professionals to plan, model, and execute changes to improve their business strategy and process as well as the IT systems and infrastructure that support them, enabling successful enterprise planning and transformation.
VIRTUAL SEMINAR:
Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.
