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The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
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In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.
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This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
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This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.
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Learn how Microsoft and Polycom deliver a complete and interoperable end-to-end UC solution that addresses key business challenges like total cost of ownership (TCO), productivity, efficiency, and team collaboration.
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This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
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Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free.
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This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.
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A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
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Find out how HP Messaging Services can increase the reliability and performance of email systems, and help better manage your infrastructure with consistent, efficient and cost-competitive services.
