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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.
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Read this paper to learn how the edge, bursting with useful data, is the future and Building the intelligent edge means making intelligent choices.
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Read this paper to learn how improving platform security and establishing a foundation of trust, organisations large and small can help simplify security operations.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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This paper focuses on the steps you need to take to navigate a cloud-everywhere transformation successfully and some of the best practices that will help you along the way.